1. Introduction
Welcome to Charles String Inc. By accessing or using our services, including receiving SMS communications, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with these terms, please do not engage with our services.
2. Consent for SMS Communication
By providing your consent to receive SMS communications, you acknowledge and agree to receive text messages from Charles String Inc. at the phone number you provide. Information obtained as part of the SMS consent process will not be shared with third parties.
3. Types of SMS Communications
If you have consented to receive text messages, you may receive SMS communications related to the following:

  • Customers and Guests: Updates regarding your orders, deliveries, or other relevant information.
    • Example: Hi Gregory, here is the code to access your account: 1452. Reply STOP to opt-out.
    • Example: Hi Gregory, I just sent your quote to the email you provided us, greg12345@gmail.com. Check the JUNK folder if you don’t see it or click the following link to view your quote: https://quote.charlesstring.com/proposals/789e33a9-3e30-494d-b4f8-462a27bba0f0/rates – Kana. If you no longer wish to receive SMS from us, please Reply STOP to opt-out.
    • Example: Hi Gregory! The Certificate of Insurance you requested has been sent to the email greg12345@gmail.com. Please let us know if you need anything else! Reply STOP to opt-out.
    • Example: Hey Gregory! The insurance quotes you requested are ready. Please follow this link to review: https://quote.charlesstring.com/proposals/789e33a9-3e30-494d-b4f8-462a27bba0f0/rates Let me know how do you want to move forward – Kana. Reply STOP to opt-out.
    • Example: Hey Gregory, thank you for your contact! We’ll be sending your quotes shortly! Reply STOP to opt-out.

4. Standard Messaging Disclosures

  • Message and data rates may apply. Standard messaging rates will be charged by your mobile service provider.
  • Message and data rates may apply.
  • Messaging frequency may vary.
  • You can opt-out of receiving SMS messages at any time by texting “STOP” to the number from which you received the message.
  • For assistance, text HELP or visit our website at www.charlesstring.com.
  • Visit https://charlesstring.com/privacy_policy/ for our Privacy Policy and https://charlesstring.com/terms-conditions/ for Terms of Service.

5. Privacy
We respect your privacy and will only use the information you provide to communicate with you via SMS as outlined above. Your personal data will not be shared with third parties unless required by law or as necessary to deliver the requested service.
6. Modifications
We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page with an updated revision date. By continuing to engage with our services, you agree to be bound by any changes to these terms.